Privacy policy
Privacy Policy
Last updated: November 4, 2026
This policy explains how Feblilac Mat (“we,” “us,” or “our”) collects, uses, and shares personal information when you visit or purchase from feblilacmat.com.
Information we collect
We collect information you provide, such as your name, billing and shipping addresses, email address, phone number, order details, account information, and messages to customer support. Payment information is processed by our payment providers; we do not store complete card numbers.
We also collect device and usage information such as IP address, browser and device type, cookie identifiers, pages viewed, referring pages, search terms, and interactions with the store.
How we use information
- Process payments, orders, shipping, returns, and refunds.
- Provide customer support and order updates.
- Secure the store, prevent fraud, and comply with legal obligations.
- Improve the website, products, and services.
- Send marketing communications where permitted; you may unsubscribe at any time.
How we share information
We share information only as needed with service providers that support our store, including Shopify, payment processors, fulfillment and shipping providers, analytics and marketing providers, and professional advisers. We may also disclose information when required by law, to protect rights and safety, or in connection with a business transaction.
We do not sell personal information for money. Some jurisdictions may define certain analytics or advertising disclosures as “sharing” or “targeted advertising.” Where required, you may opt out through the store’s privacy choices or by contacting us.
Cookies and similar technologies
We and our service providers use cookies and similar technologies for essential store functions, preferences, analytics, security, and—where permitted—advertising. You can manage cookies in your browser and through available consent controls. Blocking essential cookies may affect checkout or account functions.
Retention and security
We retain information only as long as reasonably necessary for orders, support, legal, tax, accounting, fraud-prevention, and dispute-resolution purposes. We use reasonable administrative, technical, and organizational safeguards, but no online system is completely secure.
Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal information, and to withdraw consent or appeal a privacy decision. To submit a request, email info@feblilacmat.com. We may need to verify your identity. You may also complain to your local data protection authority.
International processing
Our service providers may process information in countries other than your own. Where required, appropriate safeguards are used for international transfers.
Children
Our store is not directed to children under 13, and we do not knowingly collect personal information from children. Contact us if you believe a child has provided information.
Changes
We may update this policy and will post the revised date on this page.
Contact
Email: info@feblilacmat.com
Business correspondence address:
FEBLILAC International Trading Co. Ltd.
13791 East Rice Place
Aurora, CO 80015
United States
Our U.S. return address is an authorized return and correspondence location only and is not a retail storefront. Please obtain return authorization before sending merchandise.