Refund and Returns Policy
Thank you for shopping at Feblilacmat.com .
1. Contact us within 3 days of delivery
2. Ship items back within 7 days of delivery
3. Request a cancellation within 24 hours of purchase
4. All items should be in the original packaging and not used.
5. When you send back your products please provide a tracking number, without a tracking number we would have to nullify the return.
6. Returns for customized products are not accepted.
7. The buyer is responsible for the return shipping costs.
8. Restock fee 15%
9. Complaints without photo evidence are not accepted
10. Clients has to send back products back to Hong Kong / China/ Canada
When we receive the product to check that there is no damage or use. We will refund the money within 3 days, the refund is returned through the channel where the payment was made in the first place.